Sales Operations Specialist

About the job

The Sales Operations Specialist, reporting directly to the CCO, will serve as the linking pin within the commercial team, ensuring smooth operations, optimized processes, and effective internal coordination. This role is essential for keeping sales and partner activities structured, organized, and running efficiently. While this position does not carry direct sales responsibilities, it plays a crucial role in supporting quotations, CRM management, and sales process optimization.

The ideal candidate has a project management background, a passion for organization, and a strong customer-centric mindset. They should be adept at translating customer value into actionable internal tasks, ensuring that commercial efforts are aligned with Oktogrid’s broader strategic objectives. Working closely with Partner Account Managers (PAMs), Account Executives (AEs), and Logistics Operations, this person will facilitate seamless collaboration and ensure that all necessary systems and processes function effectively.

The role requires someone with a high energy level, a strong sense of service, and an eagerness to help. They should be detail-oriented, proactive, and meticulous in following up on activities. Communication is key, and the candidate should be comfortable keeping all stakeholders informed, managing expectations, and ensuring clarity in commercial operations.

This role is perfect for a structured, service-oriented professional who enjoys working in a fast-paced, scale-up environment. With a strong focus on process optimization, communication, and internal coordination, this individual will play a key role in enhancing the efficiency and effectiveness of Oktogrid’s commercial operations.

Age & Seniority

• Medior profile (5+ years of experience in a relevant field).

Location

• Preferably based in Amsterdam, alternatively Copenhagen.

Language Skills

• Fluency in English is required.

• Additional language skills (e.g., Dutch, German, French, or Spanish) would be advantageous for supporting international teams.

Key Responsibilities

1. Sales Process and Operations Support

   -Assist in preparing and structuring quotations and proposals, ensuring accuracy and timely delivery.

   -Manage and optimize the CRM system, ensuring data integrity, accurate reporting, and usability for the commercial team.

   -Track and guide sales processes, ensuring adherence to internal protocols and best practices.

   -Monitor and improve workflows, identifying bottlenecks and process inefficiencies.

2. Cross-Team Coordination and Communication

   -Act as the central point of contact between the commercial team, logistics operations, and other internal departments.

   -Ensure seamless collaboration between Partner Account Managers (PAMs), Account Executives (AEs), and other stakeholders.

   -Keep all teams informed and updated, ensuring clear and effective communication of priorities, deadlines, and ongoing activities.

3. Project and Process Management

   -Implement and oversee sales operational processes, ensuring smooth execution and clear guidelines for the team.

   -Maintain and track key commercial performance metrics, providing actionable insights to the CCO.

   -Ensure all sales-related documentation is organized and accessible, maintaining a structured approach to deal tracking and execution.

4. Customer Value Translation

   -Work closely with the commercial team to translate customer feedback and needs into structured internal activities.

   -Ensure that all relevant departments understand customer requirements and are aligned on deliverables.

   -Assist in ensuring that sales support activities directly contribute to improving customer satisfaction and operational efficiency.

5. Meticulous Follow-Up and Documentation

   -Ensure all tasks, action points, and customer interactions are followed up on diligently.

   -Maintain and improve internal reporting mechanisms, tracking all key activities and ensuring timely updates.

   -Develop structured internal reports for the CCO and other senior leaders to provide visibility into sales operations effectiveness.

6. Sales Support and Enablement

   -Provide administrative and operational support to AEs and PAMs to help streamline commercial activities.

   -Support the commercial team with data-driven insights, helping to inform strategic decision-making.

   -Assist in the onboarding and training of new commercial team members in CRM tools and processes.

Our promise to you:

• An entrepreneurial and dynamic work environment, reporting directly into the CCO

• High responsibility, high impact, freedom to be creative, both with customers and with the company

• Opportunity to contribute to the energy transition in a concrete and pragmatic way

• Fast decision making, no-nonsense non-political environment, directly influencing strategy

• Work with highly professional and knowledgeable colleagues on intelligent state-of-the-art solutions

• Possibility to grow into building and managing the regional office
  

• A competitive salary package based on your qualifications and experience, salary range of 45K - 55K incl. bonus component.

• 25 vacation days per year to enjoy life outside work

• Two weeks paid paternity/maternity leave

• Yearly learning budget

• Engaging social initiatives and company events to connect with colleagues and have fun

• And much more – join us to explore the full experience!

Diversity & Inclusion:

Oktogrid is an equal-opportunity employer with a global perspective. We remain committed to creating an environment that not only respects different backgrounds but celebrates them too. We believe that diversity in all its forms helps our teams be more creative, creative, and effective. This is why we value different backgrounds, ideas, and skills.
We're committed to creating a work environment where Oktogrid employees feel valued for who they are and what they can contribute, free from any type of discrimination.

About Us

At Oktogrid, we are on a mission to revolutionize the way the world monitors and manages critical energy infrastructure. With our cutting-edge transformer monitoring solutions, we empower utilities, industries, and energy providers with real-time insights that drive smarter decisions, improve reliability, and support the transition to a more sustainable future.

But beyond our technology, it’s our people and culture that make Oktogrid truly unique. We thrive in a fast-paced, scale-up environment where collaboration, ownership, and a hands-on mentality drive everything we do. We value pragmatic problem-solvers, those who are eager to push boundaries, take initiative, and contribute to something bigger than themselves.

Joining Oktogrid means being part of a dynamic, international team where innovation and commercial success go hand in hand. Here, you’ll have the freedom to shape your role, influence strategy, and grow alongside the company as we continue to scale. If you’re looking for a place where your ideas matter, your contributions have real impact, and where no two days are the same, Oktogrid might just be the place for you.